Dear Lemmy.world Community,
Recently posts were made to the AskLemmy community that go against not just our own policies but the basic ethics and morals of humanity as a whole. We acknowledge the gravity of the situation and the impact it may have had on our users. We want to assure you that we take this matter seriously and are committed to making significant improvements to prevent such incidents in the future. Considering I’m reluctant to say exactly what these horrific and repugnant images were, I’m sure you can probably guess what we’ve had to deal with and what some of our users unfortunately had to see. I’ll add the thing we’re talking about in spoilers to the end of the post to spare the hearts and minds of those who don’t know.
Our foremost priority is the safety and well-being of our community members. We understand the need for a swift and effective response to inappropriate content, and we recognize that our current systems, protocols and policies were not adequate. We are immediately taking immediate steps to strengthen our moderation and administrative teams, implementing additional tools, and building enhanced pathways to ensure a more robust and proactive approach to content moderation. Not to mention ensuring ways that these reports are seen more quickly and succinctly by mod and admin teams.
The first step will be limiting the image hosting sites that Lemmy.world will allow. We understand that this can cause frustration for some of our users but we also hope that you can understand the gravity of the situation and why we find it necessary. Not just to protect all of our users from seeing this but also to protect ourselves as a site. That being said we would like input in what image sites we will be whitelisting. While we run a filter over all images uploaded to Lemmy.world itself, this same filter doesn’t apply to other sites which leads to the necessity of us having to whitelist sites.
This is a community made by all of us, not just by the admins. Which leads to the second step. We will be looking for more moderators and community members that live in more diverse time zones. We recognize that at the moment it’s relatively heavily based between Europe and North America and want to strengthen other time zones to limit any delays as much as humanly possible in the future.
We understand that trust is essential, especially when dealing with something as awful as this, and we appreciate your patience as we work diligently to rectify this situation. Our goal is to create an environment where all users feel secure and respected and more importantly safe. Your feedback is crucial to us, and we encourage you to continue sharing your thoughts and concerns.
Every moment is an opportunity to learn and build, even the darkest ones.
Thank you for your understanding.
Sincerely,
The Lemmy.world Administration
spoiler
CSAM
Well thanks for the spoiler thing, but I don’t even know what the acronym (is it even an acronym?) means anyway and now I’m too afraid to do a web search for it 😅
Well, maybe it’s better that way.
I think lemmy should allow the moderators to allow only text as posts in their communities, this way people would not be able to troll with images or videos in text-only communities.
It’s not the best solution, but it’s perfect for AskLemmy.
Maybe this website could use karma as a way to allow people to post images and/or videos. 100 general karma for pictures, 200 for videos, I don’t know.
It’s just a matter of being creative to avoid this kind of content.
Especially make newer accounts text only, then there should be a new idea:
Image posts should not be federated for hours, maybe even a day. That would limit the spread, and provide local mods time to detect and remove content.
There are lots of ideas from people, but unfortunately Lemmy software doesn’t actually support most of them. And in terms of adding support to Lemmy, well there are just two devs plus community support so if people have the skills they may want to consider contributing code to implement some of these things.
Edit: just adding that some instances are building bots (kinda like an automod) but with 1,000+ instances we kinda need something built in
I think that’s at least partially why that Sublinks fork is starting. It’s in Java so the number of people capable of helping is much, much larger.
And while I’m excited to see how that turns out, I’ve got some reservations, particularly about some of the “moderation tools” being suggested, but if it breathes new life and excitement into a fediverse Reddit replacement, that’s a good thing.
If people want to help they can contribute to lemmy directly, or write moderation tools in other languages. It won’t help anyone to spend 8+ man years of development only to reach feature parity.
Ah yes, the open source way
The cool thing about ActivityPub is that we don’t have to pick one. Some instances run Kbin, some Mbin, some Lemmy. Some can run Sublinks and everyone gets to interact with each other.
The way federation works, instances can’t force their stuff on other instances. If a post on a community on your instance is removed by an admin of a different instance, then you’ll still see it on yours and they won’t see it on theirs (the exception is if the post is in a community where a moderator of that community or admin of that instance removes it, then it removes it for everyone - though Lemmy still has some quirks in regards to that), so different instances can have different moderation policies and you join one that matches the moderation policy you want.
You have also implemented a ban on any contribution from a VPN without announcing it. It has been very annoying to figure out.
Please do announce these kind of changes and limitations you implement publicly unless you absolutely cannot.
What is the complete correct response for users to carry out if they spot CP?
Is just the report button on the post good enough? Is there some kind of higher level report for bigger-than-just-one-instance shit that threatens Lemmy as a whole? Should we call the FBI or some shit?
I haven’t come across any here, but if I do, I’d like to be able to aid in swift action against not only the post/account in question, but against the actual person running it.
Report and block should be a correct respond.
Edit: actually also report the user to the instance admin where the user from.
You can always report casm to the FBI. You don’t need a mod’s guidance to do so.
Otherwise report and block.
In theory, reporting to the community moderators should be enough for users. It would then be the responsibility of thost moderators to report it to the instance admin, and then the admins responsibility to report it to the instance’s local law enforcement. They will then handle it appropriately.
However, sometimes community moderators are corrupt and will ignore reports and even ban users for reporting instance rule breaking content. In those cases, the user must report directly to the instance admin. As you can imagine, instance admins also can be corrupt and therefore the user must report to law enforcement.
But typically the first scenario is sufficient.
FYI: admins can see all reports. We currently have a tool running that scans for posts that are reported a lot, which will then notify people who can do something about it.
Thanks admins, for taking this seriously.
Take care of yourselves as well. The images sound horrific.
Damn, this broken record again? That sucks, and I’m sorry you had to see that.
Great contribution to the discussion
I dunno, I was just kind of disappointed that this kind of crap is still going on. Like, I was hoping for something more interesting, in a way, rather than the same old pathetic trolling.
Right next to the same old pathetic whining. Peas in a pod!
You’d fit in better back on reddit.
You’d think, but when I called out zero-content comments there, they reacted just like you are. Damned if I do, damned if I don’t 🤷♂️
I made a simple comment showing my support to the admin, which after this experience I’m sure is much needed. You’ve come in here behaving like an ass with zero effort yourself - you were wrong, my comments have had far more value to the discussion than anything you’ve brought. I don’t think the problem is the platform, I think the problem is you.
🤣🤣🤣
Damn, this broken record again? That sucks, and I’m sorry you had to see that.
Woah, check out that value loaded comment
my comments have had far more value to the discussion
🤣🤣🤣
That being said we would like input in what image sites we will be whitelisting.
I’d like to suggest postimages(dot)org. I’ve been using that site since leaving reddit/imgur over the summer. They seem to be a good free service (although they do offer a premium tier) and according to their ‘about us’ section they’ve been operating for 20 years.
As one of the smaller instance admins who had to deal with the content… one of the image host was postimg.cc, so I’m not sure how fast they take down the content or if they run some kind of filtering.
In !workingclasscalendar@lemmy.world we use stahmaxffcqankienulh.supabase.co for the images, could it be whitelisted?
Edit: community typo corrected
